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Powering Personalization at RichRelevance
In our last post from ThousandEyes Connect SF 2016, we’ll dig into how a SaaS provider uses performance data to improve customer relationships. Kevin Duffey, VP of IT Operations at RichRelevance,...
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Using Embedded Report Widgets to Make Data Accessible
ThousandEyes reports have seen dramatic updates in the past few months—not only have a number of new data visualizations been introduced, but the ways in which insights from reports can be shared have...
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ThousandEyes Embraces Docker to Deploy Enterprise & Cloud Agents
Today we announced our support for Docker containers to deploy Enterprise Agents. For those of you that have Enterprise Agents installed or who may be using Docker, you may be wondering if containers...
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Trans-Atlantic Issues in the Level 3 Network
Beginning at 10:55pm Pacific on May 3, 2016, the Level 3 network experienced severe network issues across several coastal locations in the U.S. and the U.K. The incident was mentioned on the Outages...
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The Ongoing War Between China’s Great Firewall and Circumvention Tools
In previous posts, we’ve explored many of the pieces that make up China’s vast system of censorship, including the Great Firewall, a huge content-filtering machine, and the Great Cannon, a powerful...
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Using Anycast for Internet Services
We’re increasingly seeing anycast being used for the delivery of Internet services. It’s been around for a while with the DNS root, but many CDNs and even HTTP-based applications are now making use of...
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SEA-ME-WE-4 Cable Fault Has Ripple Effects Across Networks
On May 17th 2016, we started seeing a string of network and BGP routing issues that were spread across continents. A deeper look revealed correlated behaviour resulting from possible mishaps in the...
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Network Visibility for the Reverse Path
This week we announced a new feature to visualize reverse network paths and collect more granular metrics in each direction of the flow. This is especially useful in portions of the network with...
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Visibility into Service Delivery for Telecommuters at AIM Specialty Health
We just got back from New York after hosting our second Connect event of the year. Keeping up with tradition, we welcomed speakers from a variety of industry verticals: healthcare, Internet security...
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Network Visibility in NAT Environments
Last week we released Agent-to-Agent tests, a new feature that enhances Path Visualization by providing both forward and reverse path visibility and granular network metrics like loss and latency in...
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Reporting for your NOC: Box & Whiskers and Widget Carousel
We’re seeing continual growth in the use of the ThousandEyes platform in Network Operations Centers (NOCs). When you step into a NOC of any size, the first thing you notice is the variety of displays...
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Secure DNS Management: Best Practices
The Domain Name System (DNS) is one of the most critical components of IT infrastructure. All online services depend on its proper operation. Without DNS, users are unable to access email, CRM...
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How to Analyze a DDoS Attack on DNS Infrastructure
On May 16th, 2016, NS1, a DNS and traffic management vendor, was a victim of a widespread DDoS attack that affected a number of prominent websites and services, including Yelp and Alexa. The DDoS...
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Host Enterprise Agents on Cisco Routers for Network Visibility
Over the last few months we have been making it easier for our users to deploy Enterprise Agents in their own networks. Enterprise Agents query the network to determine the health of your...
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DDoS Attack Has Varying Impacts on DNS Root Servers
On June 25, 2016, all 13 DNS root servers suffered from a major distributed denial-of-service (DDoS) attack. This wasn’t the first time in recent memory that attacks were aimed at critical DNS...
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Where to Deploy Agents in Enterprise Networks
As you might have noticed, over the last few months we have slowly but steadily extended our range of Enterprise Agent deployment models. Since then we have been getting requests to provide guidance...
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Analyzing Internet Performance Issues with Traffic Outage Detection
If you’ve ever suffered from a large-scale outage and not known where to turn for reliable updates and information, you’re not alone. Today’s launch of Internet Outage Detection marks the culmination...
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Identifying Root Cause with Routing Outage Detection
In the second installment of our exploration of the new Internet Outage Detection features, we’ll delve into the dark art that is BGP routing. When routes go awry, prefixes often become unreachable,...
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Pokémon GO Experiences Network and Application Outages
On July 6, 2016, Pokémon GO, the augmented reality gaming phenomenon, launched in the United States, and millions became Pokémon trainers with the dream to “catch ’em all.” By July 7, Pokémon GO was...
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Introducing Endpoint Agent: Extending Network Visibility to End Users
We all know the story: Your users are leaving the corporate network and getting work done from anywhere and everywhere, including home offices, coffee shops and airports. The applications they use to...
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