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AWS S3 Outage Likely Caused by Internal Network Issue
On Tuesday, February 28th, 2017, the US-East-1 region of Amazon Web Services S3 saw a complete outage from 9:40am to 12:36pm PST. AWS S3 (Simple Storage Service) is a cloud object storage solution...
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Monitoring Application Delivery in China
As we discussed in our first post about benchmarking network performance in China, half of the battle of monitoring applications in China is setting new expectations for what performance should...
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Monitoring DNS in China
In our previous post, Monitoring Application Delivery in China, we discussed a myriad of issues that can affect the performance of applications delivered to users in China. Of these issues,...
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Introduction to DNSSEC Monitoring
The Domain Name System (DNS) is a cornerstone of the Internet. It is a globally distributed database with a hierarchical structure that maps domain names to IP addresses. While DNS has recently been...
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What Is Net Neutrality?
Over the past 3 years, net neutrality has been a hot political topic as the Obama and Trump administrations have taken diverging positions. Most recently, with a repeal of 2015 privacy protections,...
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Automating Performance Monitoring at Microsoft
Last week we took ThousandEyes Connect to the road and visited Seattle, bringing together network engineers, architects and site reliability teams to discuss network performance. Scott Hinckley, Sr....
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Rostelecom Route Leak Targets E-Commerce Services
Last week Rostelecom, one of Russia’s largest, partially state-owned Internet service providers, leaked dozens of routes pertaining to IP addresses that belong to major financial services firms. This...
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Best Practices for an Internet-based SD-WAN
CIOs and IT executives are constantly challenged with reducing IT spend, optimizing operating expenditures while increasing service agility, delivering and maintaining superior quality of service....
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New in ThousandEyes: Dashboard Widgets, APIs and More
At ThousandEyes we release new code every two weeks, adding new features, enhancing existing ones and squashing any bugs. Using ThousandEyes to its full potential often requires staying on top of...
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2017 Update: Comparing the Performance of Popular Public DNS Providers
n May 2015, guest blogger Mehmet Akcin wrote about his findings from measuring and comparing latency to a number of popular public DNS services from hundreds of vantage points located across the...
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Monitoring IPv6 Networks
IPv6 has been around for two decades, and yet it is only now making up a meaningful portion of Internet traffic. Reports today find that there are between 10-15 billion Internet-connected devices...
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Complete VoIP Visibility with SIP and RTP
Unified communications (UC) is an integral part of enterprise service delivery. Despite its importance, troubleshooting and maintaining a reliable voice network and end-user experience has always been...
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2017 Update: Comparing Root Server Performance Globally
Back in February 2015, guest blogger Mehmet Akcin conducted a study comparing availability and latency across all of the DNS root servers, measured from hundreds of vantage points around the world....
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Five Reasons Why ISO 27001 Certification Matters
ThousandEyes recently announced our achievement of ISO/IEC 27001:2013 certification for the Information Security Management System (ISMS) supporting our network performance management...
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What Happened When Marketo’s Domain Name Expired?
On Tuesday, July 25th, 2017 at 4:25am Pacific, all services related to Marketo’s domain “marketo.com” began experiencing an outage. The outage continues to have impacts at the time of writing. Marketo...
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How Intuit Monitors Connectivity to AWS
Our most recent ThousandEyes Connect in Santa Clara had a star-studded lineup of customer speakers from PayPal, Intuit and Netflix. In this post we summarize the presentation from Daniel Shanahan,...
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What’s New in Q2? Voice Tests, Labels and More
In our first post of the quarterly feature update, we discussed recent improvements to the Dashboard, APIs and more. In this post, let’s recap some of our recent feature announcements and review...
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How PayPal Benchmarks Their Service Providers for Application Delivery
In this update from ThousandEyes Connect Santa Clara, we’ll summarize the presentation by Viet Nguyen, Senior Manager of Problem and Change Management and formerly Senior Manager of Network...
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Automatic User Provisioning with SCIM
If you’ve ever had to manually set up or delete accounts for every new or departing employee, you’ll understand the value of automatic provisioning. Today we’re excited to announce our new SCIM...
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How Netflix Tracks IP Addresses within AWS
Donavan Fritz, Sr. Network Site Reliability Engineer at Netflix, discusses how his team is building a system to manage and quickly identify IP addresses in AWS. During his talk, Donavan described how...
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