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Introducing Device Layer: Diagnose Root Cause from App to Network Device
Troubleshooting application and network issues is seldom fun — it’s rarely clear where the root cause of the issue lies, and context-switching between multiple monitoring platforms adds to the...
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Comcast Suffers Outage Due to Significant Level 3 BGP Route Leak
On Monday morning, November 6th 2017, from 9:45am-11:25am Pacific, Comcast suffered a nationwide outage sending several million users of the popular Internet Service Provider into a frenzy. Our...
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Gartner’s Take on Unified Communications Monitoring
In the Market Guide for Unified Communications Monitoring (UCM) published by Gartner on October 18, 2017, analysts Vivek Bhalla and Rafael Benitez give their take on UCM needs, pitfalls, and planning...
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What’s New in Q3? Device Layer, New Live Chat and More
At ThousandEyes, we had an exciting and busy Q3 with major product and feature enhancements. In this third installment of our quarterly feature update series, let’s revisit some of our recent...
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How JLL Ensures Performance of Business Critical Applications
In this update from ThousandEyes Connect in Chicago, we’ll summarize the presentation made by Jim McKinstry, Global Project Manager at JLL (Jones Lang LaSalle). McKinstry explained how ThousandEyes...
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How Much Data is Enough? Tips on Selecting a Test Interval
Given the huge amount of data that traverses a network, all network monitoring boils down to choosing which samples of data you should pay attention to. And active monitoring, sending and receiving...
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Top Internet and Cloud Outages of 2017
Now that we have rung in the new year and settled into our daily routine, let's take a few minutes to reflect on the state of the Internet and key outages that shook the world in 2017. Over the past...
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How United Airlines Manages Visibility for a Global Network
This October, we took ThousandEyes Connect to Chicago for the first time and were thrilled to host customer speakers from United Airlines and JLL. In this post, we will summarize the presentation by...
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Nerding Out at Networking Field Day 17
On January 24th, 2018 ThousandEyes took center stage at Networking Field Day 17 (NFD17). ThousandEyes is no stranger to NFD and as before, we had a great session filled with in-depth conversations and...
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Monitoring Zscaler Web Secure Gateways
Due to the shift to direct internet access (DIA) from branch offices to SaaS and IaaS, centralized firewalls are giving way to distributed, cloud-based secure web gateways. These security proxy...
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Network Performance Monitoring for Cisco Hybrid WAN
Enterprise networks are rapidly transforming, disrupting classic network boundaries and giving way to WAN architectures that are hybrid in nature. With SaaS applications mainstreaming, cloud...
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Network Monitoring for the Cloud Era at Cisco Live Barcelona
We had a great week recently at Cisco Live Barcelona speaking to a wide variety of IT organizations from Dublin to Qatar (and Moscow to Kenya) about what they see in their networks and what challenges...
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A Tale of Two Trading Sites Told by Network Monitoring
How can network monitoring help understand online trading website performance? In the first days of February, 2018 the stock market went on a bit of wild ride, with high levels of volatility amidst...
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How GitHub Successfully Mitigated a DDoS Attack
On Wednesday, February 28th, 2018 at 9:15am Pacific Standard Time, GitHub, the popular web-based hosting service for software development, was a victim of a powerful DDoS attack that impacted its...
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Amazon AWS Outage a Lesson in Managing Cloud First Risks
On Friday, March 2nd, 2018, a power outage hit the AWS-East Region (Ashburn), affecting hundreds of critical enterprise services like Atlassian, Slack and Twilio. Significant corporate websites and...
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Introducing Broadband ISP Cloud Agents
The delivery of every website and web application relies on a set of dependencies that include Internet providers, DNS and, increasingly, CDNs and other 3rd party services. Failure or degraded...
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Does AWS Direct Connect Guarantee Cloud Performance?
On Friday, March 2nd we saw a severe outage across Amazon AWS’ US-East-1 region, located in Ashburn, VA. This outage impacted Amazon’s very own Alexa along with multiple apps and services hosted...
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Modern Wide Area Network Monitoring: Migrating from MPLS
Working at ThousandEyes I frequently talk to customers looking to move away from MPLS wide area networks to direct internet access (DIA), typically as part of a branch/edge router refresh and often...
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Modern Wide Area Network Monitoring: Migrating to DIA
In my last post in this mini-series, I covered why so many customers we’re talking to are considering migrating away from MPLS and the journey to SD-WAN. In this follow-up post on wide area network...
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Monitoring Office 365
Is my network ready for Microsoft Office 365? How do I monitor network performance and ensure a flawless user experience across my entire user base, regardless of whether they are on my network or out...
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